NeefLawLibrary

If you are using Internet Explorer 7 and encounter problems displaying PDF files in Westlaw you will be able to fix the problem in several ways.

I. Use the control-key (marked "Ctrl" on most PC keyboards) when clicking on the link for the PDF file

If this will not work for you then

II. Change the security of the trusted sites to "Medium-Low" in IE7 by following these steps:

1. In Internet Explorer, go to the "Tools" drop down box (upper right hand corner). From the drop down box, select "Internet Options."
2. Next, select Security tab at the top of the Internet Options box and then make sure the Internet icon is highlighted.
3. Drag the slider under the "Security level for this zone" to "Medium-low". Click the "OK" button and exit the "Internet Options".

If this will not work for you then

III. Enable "Automatic prompting for file downloads" by following these steps:

1. In Internet Explorer, go to the "Tools" drop down box (upper right hand corner). From the drop down box, select "Internet Options"
2. Next, select "Privacy" tab. If "Turn on PopUp Blocker" is checked, then click on "Settings".
3. After clicking on "Settings", an address box should appear. Type in *.westlaw.com then click "Add". Then click "Close".
4. Next, select "Security" tab at the top of the Internet Options box and then make sure the Internet icon is highlighted.
5. Next, select "Custom Level."
6. Next, scroll down (about half way) until you see "Downloads" as a main heading. Directly below "Downloads" is the subheading "Automatic prompting for file downloads". Directly below this subheading is "Enable". Make sure the radio button next to "Enable" is checked. Then, click OK. At next screen, click OK again.

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